Support Center

What to do when it says “HDD not found”?

2018-06-13 15:36:19 yeskamo Read

What to do when it says “HDD not found”?

1) Please check the power adapter:

With all power adapters provided, 12V 1A for IP camera, 12V 2A for NVR recorder, and 12V 3A for 12’’ monitor. Please make sure you connect the correct adapter to NVR and 12” monitor.

2) Please check whether the inside hard drive cable loose:

Please remove the hard drive case, check inside cable connection and re-install the hard drive again

How to install the hard drive, please follow the videos on our website:

A: for NVR recorder:

B: for 12’’ NVR monitor: